Our customer contentment policy is based on “Customer Orientation”. We bring constant improvements in our corporate procedures in accordance with the customer’s demands and expectations and target building long term relationships with our customers.
In order to maintain customer satisfaction, Funriders always make sure that our customer’s demands and requirements are met and customer reviews and feedbacks are analyzed in order to improve every aspects of our entire process, the smallest dissatisfaction about any of our service or product is taken into consideration and reform procedures are carried out.
As a leading professional, efficient and high performing company and a highly preferred supplier with a strong customer focus; we perceive our customer’s reviews and feedbacks feedback as a gift. We make use of all our expertise and resources based on long years of experience in the industry and our customer-oriented service, to convert these feedbacks into “customer satisfaction“.
At Funriders resolving all customer dissatisfactions is perceived as the main principle. Following a customer oriented approach to provide the best possible service to our clients we have set clear standards and regularly review our performance to serve our clients objectively, fairly, carefully and confidentially. Analysis and assessments are carried out on regular basis to avoid the occurrence of any discontent and transparency is maintained in every step of our business and in terms of customer relations.